SHIPPING, EXCHANGES & RETURNS
SHIPPING TIMES & COST?
Shipping costs vary depending on the delivery mode and destination. Your shipping costs will be automatically calculated at checkout.
14 DAY RETURN POLICY
Client happiness and satisfaction is our top priority here at Femmes Sans Peur. If you have any questions about your order, please contact us at alex@fspworld.co or via our chat bot on our website, Monday through Friday between 9am - 7pm EST.
We will gladly accept returns on items (except items marked "Final Sale”) for a full refund within 14 days from time of delivery. Items must be unworn and have all original tags attached. Items with any damages or worn soles will be rejected and returned to sender.
The following items are final sale and not returnable:
-
All items marked "50% Off”
-
Face masks
-
Items marked Final Sale
-
Hand-painted items
-
Custom Items
Service charges, such as Shipping or Gift Wrap, are not eligible for refunds.
NEED TO RETURN?
We are happy to provide a complimentary return shipping label which will be deducted from your refund.Please email alex@fspworld.co to request a return label within the 14 day return window. Kindly allow up to 10 business days from the time your return is shipped to process your refund.Should you choose to return your purchase via your own courier, please email us the tracking number so that we can follow the shipments return. \